Last-mile Delivery Company, Canada
A growing last-mile delivery provider faced capacity constraints and operational inefficiencies in its sorting hub due to suboptimal warehouse layout and increasing parcel volumes. We assessed current throughput, flow design, and handling processes, then developed a redesigned warehouse layout optimized for cross-docking, parcel sorting, and route staging. The solution included zoning strategies, conveyor integration recommendations, and process standardization to minimize handling time and congestion. As a result, the client achieved improved throughput capacity, reduced parcel processing time, and enhanced on-time delivery performance without requiring significant facility expansion.